Fixings For Outside Gang Coolers

Drinks coolers

Weather
Please store the bamboo chopping board lid indoors in a dry, moisture free place when not in use. It doesn't like being damp and it will become mouldy if not cleaned and stored properly. All other components from our drinks coolers can be left out in the sun, rain and snow and they will not damage.

Storage
We recommend storing your cooler undercover, in a shed or in your house (they make great side tables!) when not in use. If you don't have a shelter, our waterproof covers are great for all year round storage outdoors.

Your cooler can be left outdoors all year if you prefer. Just give it a good wash before use as rain, dirt and leaves will collect in the bowl. Make sure all dirt is removed from where the plug screws in. Melted ice can leak through tiny gaps water when full if this isn't dirt free. 

Cleaning
Wash bamboo chopping boards with warm soapy water and a clean damp cloth and dry immediately.
We recommend lightly sanding and re-oiling your chopping board a few times a year to keep the wood looking great. Furniture Clinic Chopping Board Oil is great.

Give the bowl, legs and Champagne Tray a blast with the hosepipe and wipe down with a clean damp cloth.

Accessories

Tumblers
Wash before initial use.
Clean with warm soapy water. The lid can be soaked in warm soapy water and a bottle brush or toothbrush can be used to clean the hard to reach areas. 
Dry after cleaning and store with the lid off.

Outdoor Shatterproof Wine Glasses
Wash before use.
Dishwasher safe.

Reusable Ice Cubes
Wash before initial use.
Clean with warm soapy water after use.

Weather covers
Wipe clean with soapy water and a damp cloth. No not tumble dry.

LED Lights
Twist tightly to close to ensure no leaks. When changing the batteries make sure the outside of the lights are dry so no water gets inside.
Remote controls are not waterproof.

When will I receive my order?

On average orders are dispatched in 3-5 working days but at peak times this can take longer. Once your order has been dispatched you will receive it within 48 hours mainland UK.

European customers will take 5 -10 days after dispatch and this is dependant on customs clearance.  

Shipping Costs?

UK Mainland addresses - Free shipping on all orders over £75 to mainland postcodes. Postcodes outside of mainland incur shipping fees calculated at checkout. Shipping under £75 is £2.99.

UK Non-Mainland addresses - the cost of shipping starts from only £2.99. Please enter your postcode at checkout to calculate exact shipping cost. 

Europe - The cost of shipping to mainland Europe starts from €4. Please enter your shipping details at the checkout for an exact price or email us at contact@outsidegang.com for help. All taxes and duties are included upfront in your price.

Rest Of World - Please use our shipping calculator at checkout to see costs.

Returns

Can I return my product?

Customers can return their item within 30 days of purchase to the address below. Provided it is received in original packaging and in new unused condition and full refund will be given. Alternatively we can arrange collection of your product for a fee (UK Only) 

Include your packing slip with your products and we will take care of the rest. 

Refunds are processed within 28 days of receipt of the goods.

Returns address:
Outside Gang,
4 Ailsa Road, Irvine, KA12 8LP

For hygiene reasons we cannot accept chopping boards that have been unwrapped.